This Privacy Policy outlines how XOOM POS collects, uses, discloses, and protects your information when you use our platform, applications, and related services. By accessing or using XOOM POS, you acknowledge that you understand and agree to the terms outlined in this policy.
By accessing and using XOOM POS, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any portion of this policy, please discontinue using our services.
2.1 Personal Information
We collect personal information that users voluntarily provide, which may include:
Name and contact details (email, phone number, address, date of
Employee details (job title, role, staff ID)
Customer information (name, phone number, email, date of birth, address, gender)
2.2 Sensitive Information
We may collect sensitive information when required for operational or payment purposes, such as:
Last four digits of credit card
Credit card token (for secure, tokenized payments)
2.3 Transaction and Usage Data
We automatically collect system and transactional data relevant to POS operations, including:
Order history, sales data, and transaction records
Device information and browser type
Usage behavior (features accessed, page visits, interaction logs)
Location data (for delivery or location-based features)
2.4 Data Removal Requests
Users may request the deletion of their personal information through our Data Removal Request form. These requests are processed securely and in accordance with legal requirements
Service Delivery
Managing POS transactions
Employee management
Customer services and engagement
Inventory and order processing
Improvement and Optimization
Enhancing platform performance and user experience
Conducting analytics and internal research
Improving security and detecting misuse
Legal and Compliance
Meeting regulatory, tax, and audit obligations
Preventing fraud and unauthorized access
Communication
Sending updates, announcements, and support messages
Responding to service requests or account inquiries
4.1 Third-Party Service Providers
We may share data with trusted partners who assist in:
Payment processing
Cloud hosting and data storage
Email communication
Analytics and performance tracking
These parties are obligated to maintain the confidentiality and security of your data.
4.2 Legal Requirements
We may disclose data if required by law or in good faith to:
Protect the rights or property of XOOM POS
Comply with a legal obligation or investigation
Prevent fraud or security threats
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new entity, with notice provided.
We implement commercially reasonable security measures to protect your data. However, no method of electronic storage or transfer is completely secure. While we strive to safeguard your information, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Provide services
Fulfill legal or regulatory obligations
Resolve disputes
Enforce agreements
Depending on your jurisdiction, you may have the right to:
Access and review your personal data
Correct or update inaccurate data
Request deletion of your information
Withdraw consent where applicable
Object to or restrict processing
Request a copy of your data in a portable format
We may update this Privacy Policy periodically. We will notify users by updating the policy on our platform and revising the effective date. Continued use of the service indicates acceptance of these changes.
XOOM POS uses cookies and similar tracking technologies to:
Enable essential platform functionalities
Improve performance and user experience
Analyze usage patterns
Personalize content and marketing
You may modify your browser settings to manage cookie preferences, though some features may not function properly without essential cookies.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: xoompos-support@netclues.com
We are committed to addressing inquiries promptly and transparently.